Sales Dep. Module (SDM)
Standard Operating Procedures
| 1 | Dep. Strategies Polices, process & procedures |
| 2 | Pre- sales process |
| 3 | Calls system (IN / OUT) , |
| 4 | Prospect Appointment and/or Walk in |
| 5 | First Meeting with the Prospect |
| 6 | Prospect Club Tour |
| 7 | Prospect goals assessment |
| 8 | Club Facilities & Services presentation |
| 9 | Prices presentations & sales close |
| 10 | Missed sale follow-ups and After Sale Follow ups |
| 11 | Renewal, Freezing Referral, Transfer, Upgrade, Installment, Complementary and Barter System |
Forms and paper work
| 12 | Sales Dep. Forms and paper work |
| 13 | Membership installation request form. |
| 14 | Membership Freeze request form. |
| 15 | Membership Referral request form. |
| 16 | Membership transfer, cancelation and refund form. |
| 17 | Prospective card form. |
| 18 | (Sales) manager job application/ job description/ job offer/ Productivity Report |